Questions

return Policy:
Since items are personalized absolutely no returns.  If something is an error on our part we will certainly fix it.

 

Clothing Line Return Policy:(items without a monogram ONLY)

*Returns must be unworn, unwashed, tags attached, no makeup or deodorant stains, no perfume or smoke smells.

*Returns will be processed within 10 days of receipt of item.

*Original shipping will not be refunded.


How do I write our my monogram?:
example Sophie Grace Henry is SHG
or a married couple Sophie and Max Henry is SHM

How do I care for my monogram item?:
if you are washing your item wash it inside out. This is cut down on velcro or zippers snagging your stitching. 

How so I care for a stitch coming loose?
if you are an adult take a lighter and carefully sing the thread DO NOT PULL ON THE THREAD.


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